Delete your Kixat account
You can request deletion of your account and associated personal data without installing or opening the Kixat app.
Request deletion by email
Email support@kixat.com from the email address linked to your account. Ask us to delete your account and associated data. We may need to verify your identity before processing the request.
Request account and data deletionSending an email requests deletion; it does not delete your account immediately.
Delete from your account
Sign in, open Account Settings, choose Delete Account, and confirm your email. You can cancel before confirming.
Open account settingsWhat happens to your data
Account deletion permanently removes sign-in access and unnecessary personal data, including saved addresses, cart items, saved lists and alert subscriptions.
Required order, payment, refund and support records may be retained for legal and operational obligations. Pending orders are not cancelled by deleting your account. Contact support for details about retained records and their retention period.